Website and application maintenance & support

Ongoing support for the Laravel and PHP websites and systems your business depends on, from a senior Sheffield team you can talk to directly. Including systems someone else built.

Talk To Us About Support

WHAT OUR SUPPORT COVERS

We agree a support arrangement around how much your system changes and how critical it is to your business. It can include:

Security updates PHP, Laravel and package updates applied as they're released, tested before they go live.
Bug fixes Problems investigated and fixed by developers who already know your code.
Small changes New fields, reports, content changes and tweaks, without having to start a new project.
Planned upgrades Laravel and PHP upgrades scheduled before your versions go out of support. Find out more
Monitoring Uptime and performance monitoring, so we often know about a problem before you do. Find out more
Hosting Optionally, managed hosting run by the same people who look after the code. Find out more

WHAT SUPPORT LOOKS LIKE IN PRACTICE

On 21 October 2026 a critical vulnerability in PHP, now known as PHP2Shell, was announced with no patch available for several hours. We phoned every one of our clients, agreed to take their sites offline until a fix arrived, and had everyone back up and running on a patched version of PHP by 15:55 the same day.

Read why we switched our clients' sites off.

TAKING OVER FROM ANOTHER DEVELOPER OR AGENCY

Your developer has left, your agency has closed or stopped responding, or the freelancer who built your system has moved on. It happens a lot, and usually there's no handover. We have been taking over projects like this for 20 years.

1

GET ACCESS

We help you recover access to the code, hosting, domain and third-party accounts, which is often the hardest part.

2

AUDIT

We review the code, its versions and dependencies, and tell you plainly what condition it's in.

3

DOCUMENT

We write down how the system works and how it is deployed, so its knowledge no longer lives in one person's head.

4

STABILISE

We fix what's urgent first, then agree a plan for everything else.

When the Royal College of Obstetricians and Gynaecologists' previous supplier could no longer maintain their systems, we took them over with no handover and supported them for around ten years. Read the case study.

Support that lasts

Many of our clients have stayed with us for over a decade. We have been David Village Lighting's website provider and technical support since 2009. You deal with the same two senior developers every time, who already know your system.

Support for agencies

Agencies that don't have in-house PHP or Laravel developers can use us for white-label maintenance and overflow development on their clients' sites, working in your tools and under your name.

Running an older system? See our legacy PHP application support.

TELL US ABOUT YOUR SYSTEM

Tell us what you have, who built it and what's worrying you, and we'll suggest the right level of support.

Please provide your details below and we will do our best to get back to you.

Prefer to talk? Call us on 0114 299 8033, 9am–5pm Monday–Friday.

Contact Information

Artumi Systems Ltd. Company Number 8557359

VAT Reg 889031788

Phone number: 0114 299 8033

Opening hours: 9am–5pm, Monday–Friday