Price List

Web development

£60 +VAT per hour

Web hosting

£10 +VAT per month per website per 70,000 page views We are thrilled to be able to offer such competative pricing! Please note that this is for hosting only and support is charged separately. Please see below.

Website backups

FREEDaily backups with all webhosting.
£60 +VAT per monthIf you take orders online and cannot afford to lose a day's worth of orders, this is the way to safeguard that data. Subject to a minimum 3 month term.

Email

£3 +VAT per mailbox per month. Backed up daily. Fully supported for no extra cost. There are two types of email address, one which you can send and receive emails, and one which just recveivs emails and forwards it elsewhere. This is the price for the former.

The maxium mailbox size allowed is 4GB.
FREE with restrictionsForwards to other email accounts, so long as you have 4 mailboxes on the same domain, otherwise £3+VAT per forward per month
£10 +VAT per instanceIf we are asked to help fix an email account and it is discovered you did not enter the correct password, or you had installed software that prevented the email from working, we will charge this fee. Please check that you have the correct username and passwords before calling for email support.

Support, Pay as you go & Contracts

Please note we have some formal meanings as to the term "resolved", please see below for details of support offered. We do not charge anything if the server is down in anyway.

Our support offer is to enable you to have confidence that the website will continue to function and that an expert can be on hand to deal with any unexpected problems. It is not intended for large development works. Anything that is clearly new or substantial is not a part of these standard support contracts.

Pay as you go
£60+VAT per hourThis is our standard office hours support rate which you will pay if you need us to look at anything for you, unless covered by some other item. We bill in 15 minute increments, which means a minimum of £12.50 for any support call.
£120+VAT per hour - Out of office hoursThis is our out of office hours support rate, we bill in 15 minute increments, which means a minimum of £25.00 for any support call
Contracts
£20 +VAT per monthIncludes: Email based support, 5 working day response time, up to 3 issues resolved(see below) per month. Minimum 3 months.
£50 +VAT per monthIncludes: Email based support, 2 working day response time, up to 3 issues resolved(see below) per month. Minimum 3 months.
£100 +VAT per month Includes up to 8 issues resolved(see below) per month, 2 working day response time, and phone support during working hours. Minimum 3 months.
£200 +VAT per month Includes up to 16 issues resolved(see below) per month, 12 hours response time (if phoned), and an out of hours phone number to call. Minimum 3 months.

Dedicated/Virtual Server

Cost + £60 +VAT per monthWe will provision a server from a datacentre for you and pass the cost directly on. We will then charge on top for the server maintenance and administration. There is a minimum 3 month term. This price is based upon standard web hosting requirements, if you require a server that does something additional or different then this price does not apply.

Domain name renewals

Cost + £10 +VAT per registration/renewalPer registration per domain. We encourage you to look after your own domain with the registrar. But if you want us to do this we are happy to do so. The costs in this case for a .co.uk are around £4 per year and a .com around £10 per year.

SSL Certificates

Cost + £60 +VAT per installation/renewalWe charge for our time to install and buy the certificate. There are a range of certificate providers on the market and the cheapest starts at arounf £ 10 per year.

Search engine optimisation

£250 +VATInitial SEO report which includes onsite changes and recommendations as how to proceed. Then we can discuss an individually tailored plan for future SEO.

Support Resolution

We consider a problem resolved if we can establish one of the following outcomes.

Please note the above carefully, as we charge once an issue has been resolved.

Support Query Scenarios

We would issue a charge in all these cases.

We would not charge in these scenarios: